Survey

1. Name of the company and contact details (If you would like us to contact you)

2. Sector of business

3. What is the usual number of personnel used for a standard order or process in your company?

1-2

3-5

6-10

10+

4. Describe the information exchange process within the team during the execution of a standard order or process in your company. (For each one of the subpoints, choose the most fitting answer)

a. Could it be said that some of the data collected and transferred within the team during the execution of a standard order is very similar in terms of its format/type?

Yes

No (if so – skip next questions from this block)

b. What type(s) of data need to be transferred within the team during the execution of a standard order? Tick all that apply:

c. How is the data collected currently recorded and transferred within the team? Tick all that apply:

d. How do you currently sort and store the data for a certain order / project? Tick all that apply:

Folders of paper forms
Folders of electronic documents on a computer / server / cloud
An internet portal / database
The data is stored offline on the devices of the members of the team, and is sorted in a unified format for all of them
The data is stored offline on the devices of the members of the team, and is not sorted in a unified format for all of them

e. Do you currently use or have previously used any IT products for your data collection process (sensors, measurers, thermometers etc.)? If yes, please describe how

f. In your opinion, would your business benefit from having an IT service that represents each order as a separate section that contains a progress report showing all of the data collected throughout the order completion process, as well as the data yet to be collected?

Yes

No

g. In your opinion, would an IT service that automatically structures all of the needed information within each order increase the efficiency of your field team?

Yes

No

5. As an order is completed by the field team, do you create any final reports? (Not including any accounting or orders where the report itself is the result)

Yes, our clients receive a report at the end of every order

Yes, but the reports are for internal assessment

No (if so – skip next questions from this block)

a. Which types of data are used in these reports? Tick all that apply:

b. In what way are the reports shown to the customer? Tick all that apply:

c. How are these reports created?

They are compiled automatically
They are compiled by a single employee
They are compiled by several employees / a team

6. Can the project manager be up to date with the current stage of the project without directly contacting the field team?

Yes

No

7. Does your company record and analyze data from projects completed in the past (not including financial records)?

Yes

No

8. In your opinion, would it be beneficial for your business to be able to keep more information about past orders and the performance of the field team?

Yes

No

9. Which IT services aimed at optimizing communication within the team have you previously used / are currently using?

10. What are the things you would like to improve on in terms of how data collection and representation is currently performed at your business?

11. Have there been any incidents during these processes in the past that heavily affected the result of your research or took more time than expected to resolve? If yes, could you please describe the incident in a few words?

12. Which type of hosting of your data would you prefer?

Cloud server

Physical server

13. Do you agree to have an online video call with us to discuss any further questions or requests you may have for the product?

Yes

No

14. Are you/your team interested in offline or online webinars about:

The product

Data protection/data security issues

Any other data management questions (name those)

15. Are you/your team interested in participating in a free beta trial for the product? You will be able to use the app for free for a limited time, and any feedback you may leave will be considered and addressed in the final release.

Yes

No